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Articles and case studies
How we solve problems: approaches, tools and lessons learned.
Accepting payments on your website: cards, fast bank transfer, invoice QR codes and receipts
How to set up accepting payments on a website in Russia: card and fast bank transfer with receipts, invoice QR codes for companies, paid consultations.
Marketplace integration: orders, stock and prices in one system with your warehouse
What to pull from a marketplace and what to send back, when a 1C module is enough and when you need your own link, and where sellers lose money without one.
CRM for a small business: a subscription or your own system - how to do the maths
When a ready-made CRM on subscription is enough for a small business, and when per-user fees and add-ons cost more than your own system. With examples.
Warehouse automation: from a spreadsheet to your own warehouse software
When a spreadsheet stops coping with a warehouse, what receiving with discrepancy reports, batches, cells and QR codes give, and 1C versus custom software.
Document workflow automation in a small company: what to move into the system first
Which documents to move into the system first, how your own document automation differs from buying an EDMS, and how to connect it to 1C and e-invoicing.
CRM implementation: why staff don't use the system and how to avoid it
Why CRM implementation stalls: double entry, a system that ignores how people work, no benefit to staff. How to go in stages and what to measure.
Business process automation: where to start, the stages and examples from our projects
What to automate first and what to leave alone, the stages from mapping to launch, and examples: legal paperwork, yarn accounting, a fulfilment warehouse.
CRM for a law firm: what it needs besides a client list
What a CRM for lawyers needs beyond clients and a pipeline: the case after the contract, documents per regulator rules, deadlines, access, staged payments.
A training centre website in Russia: the required information section and the low-vision version
What Russia's education law No. 273-FZ requires on a licensed training centre's website, what happened to the low-vision version, and how to update documents.
Commercial proposal generator: from a specification to a proposal in one click
How a commercial proposal generator works: parsing Excel and PDF specifications, client details from a directory, the company template and pricing.
How to automate contracts, invoices and acts without errors in company details
Where contract templates break, why the total should be calculated from services, how a QR-code invoice works and how to send the whole package in one email.
Digital loyalty cards in Apple Wallet and Google Wallet: how they work
How a digital loyalty card gets into the phone's wallet, how staff check it at the till, how to protect it from screenshots and what you can send to it.
Software for a flower shop: a subscription, a marketplace or your own system
A flower marketplace keeps at least 30% of each order, florist software charges monthly. When your own system on your own server pays off.
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